How do I prevent duplicate emails from being used?
When adding an account within the External Compliance section of the CRM, you are not able to use the same email address more than once. The reason for this is because the system won’t be able to determine which account to login with.
In the image below, you can see that if you attempt to use the same email address more than once, the system will not allow you.
Additional Support
For any additional support or queries, please raise a ticket with our Customer Success Team on support@centricflow.co.uk or using the help button on the CRM.