How do I cancel a booking?

The are many different ways to cancel a booking and this guide will details the two main ways to cancel a booking.

The first method of cancelling a booking is to click on the red cross on the Booking Plan for the Candidate you would like to cancel.

When you click the red cross, you can be presented with a popup where you can select the bookings you would like to cancel – If you are cancelling but need a record of the booking cancellation, for example if a candidate has been sick, you can select the Cancellation category. If you want to remove the booking, please select Accidental Booking and this will remove the booking completely.

The second method of cancelling a booking is to click on the actions menu on the Booking Plan for the Candidate you would like to cancel and click End Placement. You will then be able to click the last date of the booking. If you would like to remove them all, select the day before the placement begins and it will remove all future bookings.