How do I customise the contents of my document?

When you create your word document, you are able to use placeholders to help generate your document, for example, if you required the candidates name or clients name, there is a placeholder that can be used.

Here are the available fields you can user:

As an example, if you would like to display your agency name on the document, you would add the following placeholder: ${%agencyName%}. Please be sure to follow the format of the fields, or you will run into issues with the system not being able to convert it.