Issue:
Could not find a matching Contact Id of XXXX associated with the client XXXX of placement XXXX in Evertime.
Solution:
With regards to “Could not find a matching Contact Id of XXXX associated with the client XXXX of placement XXXX in Evertime.” this is caused by the Company/Client associated to the Placement having a missing contact for the timesheet approverrequired in Evertime.
This needs to be updated in the Booking Plan > Actions > Change Timesheet Approvers.
See also:
Troubleshooting: Evertime: Data import failed for AssignId: XXXXX
Important:
For further help, please contact the Evertime support team directly via email, as they will be able to support your Evertime query/issue in more detail.
Evertime Support Team Email: support@evertime.freshdesk.com