This is setup when an new agency is added to the CRM.
When an ‘admin’ CentricFlow user creates an agency, they select the ‘Back-Office Integration’ and we pre-populate the Evertime default rates.
Should this not be completed, as either we are not aware of the integration or add the integration at a later date, they will have to be added manually, mirroring the fields with Evertime with CentricFlow.