Booking Plan Basics: What permissions are available to control the Booking Plan?

What permissions are available to control the Booking Plan?

The following permissions are available against each consultant on CentricFlow, which impact the Booking Plan:

PermissionDescription
Booking PlanWhen assigned to a consultant, they will have access to the Booking Plan and all it’s function, such as extending, cancelling or updating a Booking.
Booking Cancellation (Accidental Bookings)When assigned to a consultant, they will receive an email when a booking has been cancelled, with the cancellation reason of Accidental Booking. This is because the booking is removed from the Booking Plan.
View Own Bookings OnlyWhen assigned to a consultant, the consultant will only be able to see bookings on the Booking Plan, where they are assigned to the client as either the Lead Consultant or as an Additional Consultant.

Additional Support
For any additional support or queries, please raise a ticket with our Customer Success Team on support@centricflow.co.uk or using the help button on the CRM.